Frequently asked questions
Answers to the most common questions before booking.
Can rates change after a search?
Prices are shown in real time at the moment you search. They may change before a new search depending on availability, season or booking conditions.
Are flights included?
No, flights must be booked separately by the client. We can however help you find the best available flight.
Can I request a specific hotel?
Yes. Tell us the hotel name and we will check availability.
Are local taxes included?
When local taxes apply, they are shown before you book. Some may need to be paid directly at the property.
How can I get an offer quickly?
Run a search with destination, dates and number of travellers. The more precise your criteria, the more relevant the results.
Why are your rates so competitive?
We work with hotel distribution partners and keep a controlled margin, to offer attractive rates.
Is payment secure?
Yes. Payment goes through Stripe (secure card payment). After payment, we finalise the booking and you receive confirmation, details and invoice by email.
How do I book?
Search for your hotel, choose a room, review the summary and proceed to secure payment when available.
Can't find your answer? Contact us on WhatsApp — we will help you find the right rate.
Need help finding your hotel or tickets? Contact us on WhatsApp at 07 49 71 41 66.